Commit Graph

53 Commits

Author SHA1 Message Date
Moby von Briesen
03a8e7c81a satellite/analytics: improve error logging
This inserts additional information provided in error messages from
Hubspot into the Go error that is eventually logged out.
Before, we would see the a generic "sending event failed" log.
With this change, we will see more detailed information in the log, such
as a list of required fields that were not submitted.

Change-Id: I24da0646bca62f459377abe6281403020fb54c49
2023-11-29 09:49:25 +00:00
Wilfred Asomani
cd8e9bd044 satellite/{payment,console,analytics} extend freeze functionality for legal freeze
This change extends the account freeze functionality account for legal
freezes as well. This is a freeze event for accounts to be put on hold
for legal review. It also sets the LegalHold status on the affected
user.

Issue: storj/storj-private#492

Change-Id: I8c733269b5cfb647c840379a6bb033da120c8280
2023-11-14 11:09:25 +00:00
Moby von Briesen
b56a158100 satellite/analytics: Send signup captcha score to analytics
Send signup captcha score (if it exists) to Hubspot and Segment, so that
we can implement logic based on this in the analytics platforms.

Change-Id: Ic4e166639c9ab8e872a212e7466e82433c9ea6d4
2023-11-08 21:56:11 +00:00
Jeremy Wharton
ad13cb2bf5 web/satellite, satellite/analytics: add UI type to analytics properties
This change incorporates the UI type (legacy or Vuetify) in the
properties attached to analytics events originating from the satellite
UI.

Resolves #6363

Change-Id: Ie3627bc24e4349407376e28460a5a830d211b47b
2023-10-13 11:43:54 +00:00
Wilfred Asomani
6308da2cc0 satellite/{payment,console,analytics} extend freeze functionality for violation freeze
This change extends the account freeze functionality account for
violation freezes as well.
Also, debug level logs in the freeze chore have been changed to info.
It adds an analytics event for when an invoice is found that belongs to
a user frozen for violation.
And finally adds whether a user is frozen for violation to the
/account/freezestatus response.

Issue: https://github.com/storj/storj-private/issues/386

Change-Id: Id8e40282dc8fd8f242da52791ab8ddbbef3da2bc
2023-10-10 18:39:29 +00:00
Cameron
e072b37a86 satellite/console: add endpoint to request project limit increase
create endpoint to allow pro users to request project limit increase.

github issue: https://github.com/storj/storj/issues/6298

Change-Id: I96c3dff8bf0906904d199fc2c7ee738f3e6b04a3
2023-10-05 17:21:32 +00:00
Vitalii
25ffa3ad11 satellite/analytics: stop sending normal account activity events directly to Hubspot
Removed code which was responsible for tracking regular user activity in hubspot.
The only direct event we send to Hubspot is 'user created'.

Issue:
https://github.com/storj/storj-private/issues/441

Change-Id: Ia6da30374f91369372af8fe5b5990ec5672fc03b
2023-10-02 22:48:15 +00:00
Moby von Briesen
f63f3f19ee satellite/analytics: Do not set lifecyclestage from Segment
We set lifecyclestage in Hubspot without Segment now. If Segment tries
to set lifecyclestage, it interferes with the desired behavior in
Hubspot.

Change-Id: I817c0324ecc69529d8ca7f617cb97d2f4e84aee8
2023-09-26 17:10:22 +00:00
Cameron
a2d37bc69a {satellite/console, web/satellite}: send analytics if invitee signs up
send analytics event if project invite link is clicked and if user
signs up.

github issue: https://github.com/storj/storj/issues/5190

Change-Id: I41eee5e679a84b9ec325815655684a98624d5656
2023-09-19 14:50:44 +00:00
Wilfred Asomani
54379fc0ee satellite/{console,analytics}: allow limit increase request
This change adds a  new endpoint that submits limit increase requests
to segment.

Issue: https://github.com/storj/storj/issues/6233

Change-Id: Ie4f70aef31079acbe2f24771b3ea359d5769eb95
2023-09-08 23:17:38 +00:00
Moby von Briesen
5c155752d2 satellite/analytics: Update lifecyclestage for personal users
Personal users, like business users, should now be classified with
a lifecycle stage of PQL ("product qualified lead") instead of "other"

Change-Id: Iff5139043da1c8e75559302320ff9ca43ea956e5
2023-08-24 09:47:26 -04:00
Moby von Briesen
bd4d57c604 satellite/payments: Exclude users who pay via storjscan from autofreeze
Add a configuration (default true) to exclude users who have made
storjscan payments from being auto-warned/frozen for an unpaid invoice.
This will allow us to reach out to these users and handle warning/freezing
manually. Auto account freeze still handles CC-only users.

Fixes https://github.com/storj/storj/issues/6027

Change-Id: I0c862785dad1c8febfa11100c0d30e621ce3ae9b
2023-07-10 13:39:01 +00:00
Wilfred Asomani
79eb71841d satellite/{web,analytics}: add row actions to project members
This change adds row actions (delete,reinvite,copy) to the project
members table. It also adds analytics events for the actions.

Issue: #5762
Also fixes: #5941

Change-Id: I7fb7f88c7bd5ac2ce3e3d00530af4708ff220bd7
2023-06-26 12:45:02 +00:00
Jeremy Wharton
99f4a34a1d web/satellite: add button for resending expired project invitations
A button has been added to the Team page for resending expired project
member invitations. It appears when one or more of such invitations
have been selected.

Additionally, styling for certain search fields and the Team page's
header has been updated to align more closely with our designs.

Resolves #5752

Change-Id: I623fed5f50e60beca2f82136f8771dde5aa684f4
2023-06-23 23:46:15 -05:00
Wilfred Asomani
1b912ec167 satellite/{web,analytics}: add segment events for passphrase modals
This change sends new passphrase created event for when passphrase is
created with the method by which it was; entered/generated

Issue: #5918

Change-Id: Ib485b6ff7a968d4c84bf124e14c14c91478f0dfb
2023-06-23 18:30:46 +00:00
Jeremy Wharton
265ac599c7 satellite/analytics: register gallery view click event
This change registers the "Gallery View Clicked" analytics event on the
satellite's side. Previously, the event reported from the satellite
frontend would be ignored because it was not present in the satellite's
event whitelist.

References #5824

Change-Id: I636ace6a21b2738431d0c1f5adb9a16c4e177188
2023-06-23 13:58:29 +00:00
Jeremy Wharton
acdc9f3608 satellite/analytics: add events for project member invitation responses
This change adds analytics events for accepting and rejecting project
member invitations.

References #5855

Change-Id: I2101eb711312a683ecdb4b7d0c6d7cc3ae09c440
2023-06-12 16:07:32 +00:00
Cameron
09ec5f107d satellite/payments: Remove expired package credits
During billing, before invoice creation, check if users are part of a
package plan. If so, and if the package plan is expired, remove unused
credit from the user's balance. If the user has credit in addition to
the package credit, send an analytics event to notify someone to handle
the credit removal manually.

Change-Id: Iad71d791f67c9733f9d9e42f962c64b2780264cc
2023-05-22 11:58:37 +00:00
Wilfred Asomani
260b71e70c satellite/{console,accountfreeze}: test freeze effects
This change adds more tests to the autofreeze chore and the freeze
service according to the testplan linked in the issue below.

Issue: https://github.com/storj/storj/issues/5738

Change-Id: Ib2afaa283961b2e7ef6fb6e5613ee083ac7d79eb
2023-04-25 13:04:37 +00:00
Wilfred Asomani
771d2269ab satellite/analytics: separate hubspot form for personal vs business
This change separates hubspot form submission for personal and business
accounts, with new company name and storage needs fields.

Issue: https://github.com/storj/storj-private/issues/220

Change-Id: Ieb0fb64f87614c7327dc5f894140fb8a54ededa0
2023-04-17 16:28:56 +00:00
Wilfred Asomani
ed70a03844 satellite/{console,db,analytics}: better warning handling
This handles cases where a user is warned and triggers payment for their
account. Previously, only a frozen account will trigger this payment,
and will be unfrozen on successful payment. Now, accounts in warning
state trigger payments and are removed from that state on successful payment.

Issue: https://github.com/storj/storj/issues/5691

Change-Id: Icc2107f5d256657d176d8b0dd0a43a470eb01277
2023-03-28 14:30:38 +00:00
Wilfred Asomani
0177ef79da satellite/{console,analytics,accountfreeze}: send unfreeze event
This change sends an event to segment for when a user is unfrozen.
It also moves freeze and warning event triggers from the autofreeze
chore to the account freeze service.

Change-Id: I5c0522b921b7baf52d6db5eb7ef841c08644a461
2023-03-10 23:21:20 +00:00
Wilfred Asomani
faeea88265 satellite/{db,analytics,payments}: add chore for auto account freeze
This change adds a new chore that will check for failed invoices and
potentially freeze corresponding accounts.
It makes slight modifications to stripemock.go and invoices.go (adding
stripe CustomerID to the Invoice struct).

Issue: https://github.com/storj/storj-private/issues/140

Change-Id: I161f4037881222003bd231559c75f43360509894
2023-03-01 09:31:27 +00:00
prerna-parashar
6e9567cb25
satellite/analytics: Track Project Details Updates (#5451) 2023-01-11 21:25:41 +05:30
Vitalii
5d727becb4 satellite/{analytics, web}: segment ui error tracking implemented
Implemented UI error tracking.
We use satellite analytics service to track the fact that UI error occurred and send minimal info to Segment (not Hubspot).
We send only the fact that UI error occurred and the place where this error occurred.
Extended notificator plugin error function to include the place where error occurred.
I made the place argument nullable to be always explicitly provided (build fails if place is not provided).
If place is not null then error event is triggered in the background.

Issue:
https://github.com/storj/storj-private/issues/107

Change-Id: I7d129fb29629979f5be6ff5dea37ad19b1a2397e
2022-12-13 18:11:53 +00:00
prerna-parashar
3fe6aee786
satellite/analytics: Added analytics to track project members addition/deletion (#5340)
satellite/analytics: Added analytics to track project members addition/deletion
2022-11-29 14:56:03 -08:00
Wilfred Asomani
9a303b00bf satellite/analytics: replace hubspot api with oauth access token
Hubspot is migrating from using API keys for authentication to OAuth.
This change migrates our Hubspot integration to use OAuth tokens.
It modifies the EnqueueCreateUser code to not send empty HubspotUTK to hubspot, and to return error for failed requests.

see: https://developers.hubspot.com/changelog/upcoming-api-key-sunset

Change-Id: I422f00e3e3caeff3ff3d08ddec059502b9addaee
2022-11-08 16:10:32 +00:00
prerna-parashar
94c5aaf70e
satellite/analytics: Added analytics for user behavior on Billing page (#5205)
* Added analytics for Billing page

* Fixed Jenkins errors

* Fixed lint errors

* Fixed Lint errors

* Fixed Lint errors

Co-authored-by: Maximillian von Briesen <mobyvb@gmail.com>
2022-09-29 09:20:24 +03:00
prerna-parashar
54eaf79b5f
satellite/analytics: Re-added user click events in Access Management flow (#5151)
* Re-added user click events in Access Management flow
2022-09-06 09:55:33 -07:00
prerna-parashar
e8b716f97b
satellite/analytics: Added track calls for user behavioral events (#5009)
satellite/analytics: Added Access Grant page analytics events
2022-08-08 11:17:35 -07:00
Moby von Briesen
78fa0c11a3 satellite/analytics: Add user agent to TrackCreateUser
Send UserAgent (as "signup_partner") to Segment and Hubspot.

Change-Id: I3313eb902e87b429e7fa8e18afd397a63a3ed07d
2022-07-29 17:27:24 -04:00
Moby von Briesen
c96ff2fdef satellite/analytics: Track have_sales_contact differently
When signing up, a user can opt in to having sales contact them. This
change alters the way this flag is passed to Hubspot and Segment.

Hubspot sends a form submission request to create the user, followed by
a "custom behavioral event" with some additional user info.

Segment sends an "Identify" call followed by a "create user" event.

This change moves "have_sales_contact" to the form submission for
Hubspot, and the Identify call for Segment.

This simplifies the process of applying this field to a contact/user in
Segment and Hubspot.

Change-Id: I5e6871b3926a76fb24f97fb2d835a26720275072
2022-07-22 19:22:05 +00:00
prerna-parashar
ed2ee8443f
satellite/analytics: Modified property update in HubSpot (#4998)
satellite/analytics: Update lifecyclestage = "other" in segment identify calls and createUser Api in Hubspot
2022-07-22 09:59:53 -07:00
prerna-parashar
6a1d7c8747
satellite/analytics: Added tracks calls for product activity metrics (#4907)
satellite/analytics: Added tracks calls for product activity metrics
2022-06-17 12:57:10 -07:00
prerna-parashar
cc0518f473
satellite/analytics: Added segment.io page calls to track all the pages (#4880)
satellite/analytics: send analytics 'page visit' api requests when the user navigates around the UI
2022-06-09 11:54:23 -07:00
prerna-parashar
14ebba0d77
satellite/analytics: Track events generated from navigation and dashboard (#4795)
satellite/analytics: Track events generated from navigation and dashboard
2022-05-18 12:49:10 -07:00
prerna-parashar
490254213e
satellite/analytics: Track events generated from Upgrade Account Banner (#4770)
satellite/analytics: Track events generated from Upgrade Account banner
2022-05-10 10:01:27 -07:00
prerna-parashar
894b7b1cf3
satellite/analytics: Track event "Credit Card Added" (#4749)
satellite/analytics: Track event "Credit Card Added"
2022-04-28 11:12:42 -07:00
Moby von Briesen
0018d62837 satellite/analytics: Associate Hubspot token with new user
If a visitor has accepted cookies on www.storj.io, there might be a
"hubspotutk" cookie in their browser upon account creation. This allows
Hubspot to link website activity with a newly created user.

Change-Id: If06c67fb4d2e5dd3cf46c1fe80a0e9d7f25d6e58
2022-03-29 16:25:33 -04:00
prerna-parashar
9ef11644fd
satellite/analytics: Added "email" in segment track calls
Added "email" property in segment track calls so that we are able to send user behavioral events to HubSpot through segment.io
2022-03-29 13:05:56 -07:00
prerna-parashar
048d3b497d
Modified event names (#4658) 2022-03-24 09:59:28 -07:00
Moby von Briesen
ee5f897339 satellite/analytics: Add client-side analytics events
There are two events in
web/satellite/src/utils/constants/analyticsEventNames.ts which did not
have corresponding entries in the backend analytics service.

Change-Id: If0f67cef2ed312953e580d855d63366e7c12786a
2022-03-03 17:55:35 +00:00
Moby von Briesen
5351c43757 satellite/analytics: track origin header and referer on signup
This allows us to distinguish between accounts created from the signup
page vs. from www.storj.io.
Also set a field `account_created=true` when we send so
that we can see when existing leads have created an account.

Change-Id: Ibef34825a08b6c68b8f2869625e576bb837520e5
2022-01-03 17:47:48 +00:00
prerna-parashar
a41758bba5
Track user events through HubSpot events API (#4300)
Track user events through HubSpot events API
2021-12-09 12:52:51 -08:00
Malcolm Bouzi
136af8e630 web, satellite: allow registering business accounts to ask for contact from sales team
Full prefix: web/satellite, satellite/{console, analytics, satellitedb}

- checkbox added to register view - business tab
- user being saved with new column
- add sales contact choice to Segment calls
- ui fix added to employee count dropdown

Change-Id: Ib976872463b88874ea9714db635d58c79cdbe3a1
2021-06-02 13:10:38 +00:00
prerna-parashar
75bf2ad586
satellite/analytics: Add analytics for "link shared" in objects view (#4130) 2021-06-01 14:44:37 -07:00
prerna-parashar
613a95530b
satellite/analytics: Add analytics for "path selected" in onboarding step (#4086) 2021-04-19 09:44:25 -07:00
prerna-parashar
d2705c1143
satellite/analytics: Added analytics for "passphrase created", "account verified" and "external_link_clicked" (#4078) 2021-04-12 09:58:36 -07:00
Moby von Briesen
51d667a65e satellite/analytics: Add anonymous ID to TrackCreateUser
If a visitor to the website (run through the reverse proxy) consented to
cookies, read the ID stored in that cookie and send it along with the
Identify/Track calls sent to Segment upon account creation. This allows
us to connect referral information gathered when visitors land on our
website with account activity, helping us improve our onboarding flow.

Change-Id: I0ece717ab5bba67901e50a9b4229c1d4ed7e46b7
2021-04-09 14:19:35 +00:00
prerna-parashar
16c98e1ecd
satellite/analytics: Add analytics for user signed in, project created, and access grant created (#4073)
* satellite/analytics: Add analytics for user signed in, project created and access grant created events


Co-authored-by: Moby von Briesen <mobyvb@gmail.com>
2021-04-08 10:34:23 -07:00